Returns & Exchanges
We want you to love your skincare ritual, which is why we offer a 30-day return policy for products that do not meet your expectations. If you are not completely satisfied, we are happy to assist you with a return or exchange to find the perfect formula for your skin.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Prepare Your Package
Safely pack the items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes.
Receive Your Refund
Once our team receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing